The Social Services staff of the Department of Senior Services assists seniors and their caregivers with the following:
- Information and referrals
- Energy assistance for heating and cooling (LIHEAP, ComEd Hardship, weatherization, Furnace Program)
- Please click here for more information on the LIHEAP program
- Health insurance counseling (Access to Care, Medicaid, Medicare)
- Pharmaceutical assistance (Medicare Part D Enrollment, patient assistance programs)
- Public aid programs (Food Stamps/SNAP, SafeLink, Medicare Savings Program)
- General benefit screenings
Social Services Caseworkers assist clients, according to last name. Please call (630) 483-5660 for information or to schedule an appointment.
|Thalia Robles||A, C-D, N-Z|
|Frances Domingo||B, E - M|
|Diana Gomez||All Spanish speaking residents|
New Medicare Cards
Medicare will be issuing brand new Medicare cards with new ID numbers to every Medicare beneficiary beginning in April, 2018. Medicare anticipates the distribution will last one year and all beneficiaries will have their cards by April, 2019. Doctors are prepared to accept either card for the next year. It is important to remember that your new card will be mailed to you and that Medicare will NOT call you to verify your information (that is a scam!). Once you receive your new card, you can shred or destroy your current card.
Before Medicare begins to send these cards, make sure you are getting mail from Medicare. If not, they may have an old address on file. It is important to ensure Medicare has your current and accurate mailing address. You will need to notify the Social Security Administration at 800-772-1213 to update your address or create an online account at socialsecurity.gov/myaccount.
New Medicare numbers will not include your Social Security number. This is an important step forward in protecting your information from scammers. If you have questions about a piece of mail or phone call you receive, please contact Social Services at 630-483-5660. For more information, please take a look at the links below:
Official Medicare press release on charge:
To view a YouTube video explaining the new Medicare Cards:
Received a Medicare card call? It may be a scam! Please read the article below:
Frequently Asked Questions for Social Services
Watch this video to learn the basics of which documents you should keep and which documents you can toss away. This video will also go over the basics of spotting junk mail, basics of obtaining a Real ID, and much more.